At Bonjour Brigitte, we strive to provide high-quality digital products and excellent customer service. We understand that circumstances may arise where you need to cancel your order. Please read our cancellation policy below:

Order Cancellation: Due to the nature of digital products, cancellations are generally not permitted once the order has been processed and the product has been delivered. If you need to cancel an order before it has been processed and delivered, please contact our customer service team as soon as possible via email at
b_bm@live.ca.

Special Circumstances:

In certain special circumstances, we may consider a cancellation request after the order has been processed. These requests will be reviewed on a case-by-case basis. If your cancellation request is approved, it will be subject to the terms outlined in our Refund Policy. Specifically, refunds will only be issued in special circumstances authorized by Bonjour Brigitte management.

Contact Information:

To request a cancellation or inquire about our policies, please contact our customer service team with your order number and a detailed explanation of your request. Email: b_bm@live.ca.

Refund Policy Reference:

For more information on our refund policy and the conditions under which refunds may be granted, please refer to our Refund Policy: https://www.bonjourbrigitte.com/refund-policy-page.

We appreciate your understanding and cooperation. Our goal is to ensure that all our customers are treated fairly and with respect.

Thank you for choosing Bonjour Brigitte.

Sincerely,

Bonjour Brigitte Team